NEWS

BBC Business Daily “Talking to Robots”  (from 06:30)

“Chatbots and artificial intelligence: The challenge of making robots sound human. Ed Butler speaks to Bruce Lee, senior director of artificial intelligence research at Ant Financial in China – one of the companies developing chatbots to help customers. Justin Cassell from Carnegie Mellon University describes the challenges of making her chatbot SARA – the Socially Aware Robot Assistant – more friendly. And Jeff Hudson, CEO of cyber security company Venafi, argues that humans need to start giving robots identities, or risk being overtaken by them.”